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How does it work?

Your smartphone is a small but powerful computer. When it's idle – like when you're asleep at night – that power goes untapped. DreamLab puts that power to good use to fast-track cancer research. When you power DreamLab, your phone will receive tiny problems to process and solve, and send the results back to the research team.

How do I know if I’m making a difference?

By powering DreamLab, you’re helping to crunch calculations, to help complete cancer research projects, faster. Already our users have doubled the pace of research. You can find out more about the research and how you’re making a difference in the Newsfeed section of the app, and we’ll also continue to make improvements to DreamLab to help you better understand the contribution you’re making.

How do I start using DreamLab?

DreamLab will automatically start when your phone is plugged in and is at least 80% charged. You can also choose to press ‘Power DreamLab’ at any time.

Why does my phone have to be on charge to use DreamLab?

Most of our users are concerned about battery life, which is why DreamLab has been designed to use when your phone is plugged in to charge.

How do I stop using DreamLab?

To stop using DreamLab, simply unplug your phone or press ‘End Session’ on the DreamLab app. To stop using DreamLab permanently, uninstall the app.

Will it access private information on my phone?

The app requests access to photos and media folders in order to store tiny research problems while they’re being processed and solved by your phone. However, DreamLab will only access the files it’s created in the file directories and won’t access any of your private information or photos. You can read the DreamLab privacy policy in the app settings.

Will it drain my battery?

DreamLab will work automatically when your phone is plugged in and has at least 80% charge. If you choose to use DreamLab when your phone isn’t on charge, then, like any application, it will utilise battery power.

Can I use DreamLab if I live overseas?

Yes you can use the app from anywhere in the world.

Will DreamLab use data from my mobile plan, or WiFi?

DreamLab needs data to download the tiny research problems from the cloud, and send the results back.

If your phone detects that WiFi is available, then DreamLab will work over WiFi. DreamLab is automatically set to use unlimited WiFi is but you can change this any time in the App Settings.

If WiFi is not available, then DreamLab will work over your mobile network. It will continue using data until it reaches the mothly data contribution limit you have chosen (50MB, 250MB, 500MB or 1GB). If you don’t want DreamLab to use any mobile data, you can set mobile data to 0MB in the App Settings.

Vodacom South Africa customers will not be charged for mobile data used by DreamLab while connected to the Vodacom network in South Africa. Roaming incurs international rates. If you’re also contributing over WiFi, any data used will come out of your WiFi plan.

If you aren’t a Vodacom customer, you’ll be charged as per your mobile or WiFi plan for the data you contribute.

Please note: DreamLab works on a calendar month, which might not be in sync with your billing cycle. You can see when your DreamLab monthly cycle will restart in the app settings. DreamLab will pause when you reach the monthly data limit that you’ve chosen. At this point, you’ll be given the choice to increase your data contribution. If you do nothing, DreamLab will simply resume again the next calendar month.

Roaming on a mobile network incurs international rates – including for Vodacom South Africa customers.

How do I only use DreamLab over WiFi?

Go to the App Settings, and turn mobile data off.

How much data will DreamLab use?

It’s up to you. On your mobile network, you can choose to give up to 50MB, 250MB or 500MB a month. For Wi-Fi, you can choose to give up to 500MB, 1GB or unlimited data each month. You can change how much data you contribute at any time in the DreamLab app settings.

As a guide, 50MB is about the same as uploading 25 photos to social media a month. 500MB is approximately equivalent to streaming a video for 1.5 hours a month. 1GB is similar to streaming a video for 3 hours a month. You can see how much data DreamLab has used and when your month restarts in the app settings.

As a guide, 50MB is about the same as uploading 25 photos to social media a month. 500MB is approximately equivalent to streaming a video for 1.5 hours a month. 1GB is similar to streaming a video for 3 hours a month. You can see how much data DreamLab has used and when your month restarts in the app settings.

Why can’t I give more data on my mobile plan?

At the moment, DreamLab users can give up to 1GB a month on their mobile network. Our users have told us this is the upper limit that they’re most comfortable with, but we’ll continue to monitor this.

What happens when DreamLab reaches the monthly data contribution limit I’ve set?

When you reach the data limit you’ve set, DreamLab will give you the option to increase your data limit. If you do nothing, and DreamLab will automatically start again the next month.

I’m travelling overseas. What should I do with DreamLab?

Using DreamLab when roaming will incur international rates. In the app Settings DreamLab is set to default OFF when roaming on a mobile network, which means if you are roaming, DreamLab won’t use your mobile data. Please note, if you have WiFi set to ON in the app Settings, DreamLab will continue to work on WiFi when overseas. To prevent this, you can turn WiFi OFF in the App Settings.

How does it work?

Your smartphone is a small but powerful computer. When it's idle – like when you're asleep at night – that power goes untapped. DreamLab puts that power to good use to fast-track cancer research. When you power DreamLab, your phone will receive tiny problems to process and solve, and send the results back to the research team.

How do I know if I’m making a difference?

By powering DreamLab, you’re helping to crunch calculations, to help complete cancer research projects, faster. Already our users have doubled the pace of research. You can find out more about the research and how you’re making a difference in the Newsfeed section of the app, and we’ll also continue to make improvements to DreamLab to help you better understand the contribution you’re making.

How do I start using DreamLab?

To start DreamLab, press ‘Power DreamLab’ within the app, and place your phone down without pressing the lock or home button. If you press home, open another application, or use your phone, DreamLab will stop. You can start it again by pressing ‘Power DreamLab’. If you have auto lock set up on your phone, it will not be activated while using DreamLab.

DreamLab isn’t able to work in the background on iOS, so we recommend you set a reminder to power DreamLab each night.

Disconnect your phone from charge, or press ‘End Session’. It will also stop if you press home, open another application or use your phone. To stop using DreamLab permanently just uninstall the app.

DreamLab isn’t able to work in the background on iOS, so we recommend you set a reminder to power DreamLab each night.

Why does my phone have to be on charge to use DreamLab?

Most of our users are concerned about battery life, which is why DreamLab has been designed to use when your phone is plugged in to charge.

Can I set DreamLab to start automatically?

For best results, iPhone users are recommended to press ‘Power DreamLab’. We recommend you set a reminder, so that you don’t forget to power DreamLab each night. iOS may allow calculations to occur in the background from time to time, but to crunch the most research, we recommend you press ‘Power DreamLab.’

How do I stop using DreamLab?

Disconnect your phone from charge, or press ‘End Session’. It will also stop if you press home, open another application or use your phone. To stop using DreamLab permanently just uninstall the app.

Will it access private information on my phone?

DreamLab does not access any of your private information. You can read the privacy statement in the App Settings.

Will it drain my battery?

Like any application, DreamLab will utilise battery power. DreamLab will only work when your device is charging, so your battery will not be drained

Will it heat up my phone?

DreamLab has been designed to only draw a small amount of power from your phone. DreamLab will only operate if your phone is at an optimal temperature. If this temperature is exceeded, DreamLab will pause. 

Can I use DreamLab if I live overseas?

Yes you can use the app from anywhere in the world.

Will DreamLab use data from my mobile plan, or WiFi?

DreamLab needs data to download the tiny research problems from the cloud, and send the results back.

If your phone detects that WiFi is available, then DreamLab will work over WiFi. DreamLab is automatically set to use unlimited WiFi is but you can change this any time in the App Settings.

If WiFi is not available, then DreamLab will work over your mobile network. It will continue using data until it reaches the mothly data contribution limit you have chosen (50MB, 250MB, 500MB or 1GB). If you don’t want DreamLab to use any mobile data, you can set mobile data to 0MB in the App Settings.

Vodacom South Africa customers will not be charged for mobile data used by DreamLab while connected to the Vodacom network in South Africa. Roaming incurs international rates. If you’re also contributing over WiFi, any data used will come out of your WiFi plan.

If you aren’t a Vodacom customer, you’ll be charged as per your mobile or WiFi plan for the data you contribute.

Please note: DreamLab works on a calendar month, which might not be in sync with your billing cycle. You can see when your DreamLab monthly cycle will restart in the app settings. DreamLab will pause when you reach the monthly data limit that you’ve chosen. At this point, you’ll be given the choice to increase your data contribution. If you do nothing, DreamLab will simply resume again the next calendar month.

Roaming on a mobile network incurs international rates – including for Vodacom South Africa customers.

How do I only use DreamLab over WiFi?

Go to the App Settings, and turn mobile data off.

How much data will DreamLab use?

It’s up to you. On your mobile network, you can choose to give up to 50MB, 250MB or 500MB a month. For Wi-Fi, you can choose to give up to 500MB, 1GB or unlimited data each month. You can change how much data you contribute at any time in the DreamLab app settings.

As a guide, 50MB is about the same as uploading 25 photos to social media a month. 500MB is approximately equivalent to streaming a video for 1.5 hours a month. 1GB is similar to streaming a video for 3 hours a month. You can see how much data DreamLab has used and when your month restarts in the app settings.

As a guide, 50MB is about the same as uploading 25 photos to social media a month. 500MB is approximately equivalent to streaming a video for 1.5 hours a month. 1GB is similar to streaming a video for 3 hours a month. You can see how much data DreamLab has used and when your month restarts in the app settings.

Why can’t I give more data on my mobile plan?

At the moment, DreamLab users can give up to 1GB a month on their mobile network. Our users have told us this is the upper limit that they’re most comfortable with, but we’ll continue to monitor this.

What happens when DreamLab reaches the monthly data contribution limit I’ve set?

When you reach the data limit you’ve set, DreamLab will give you the option to increase your data limit. If you do nothing, and DreamLab will automatically start again the next month.

I’m travelling overseas. What should I do with DreamLab?

Using DreamLab when roaming will incur international rates. To avoid roaming charges, set DreamLab mobile data to 0MB per month in the App Settings.

How does DreamLab help fast-track cancer research?

One thing slowing cancer research is the limited access researchers have to supercomputers to crunch their complex data. DreamLab gives researchers access to a dedicated virtual supercomputer to accelerate research into cancers including breast, pancreatic, ovarian, prostate, lung, brain, sarcoma and melanoma. To find out about the projects that DreamLab currently supports, visit the Project Tab in the app.

Who are DreamLab’s research partners?

Read more about our local research partners in the Projects section of the app.

What is Dream Lab

The DreamLab Smartphone Application (DreamLab Application) is provided to you by Vodacom (Pty) Ltd (Vodacom).

This Privacy Notice, explains the information that is collected by DreamLab and how it will be used. For further information please contact DreamLabTanzania@vodafone.com or askprivacy@vodacom.co.za.

Who we are

We are Vodafone Group plc. We are the parent company for the Vodafone Group.  If you go to http://www.vodafone.com/content/index/about/where.html you can find links to the Vodafone operating company in your country / we are a member of the Vodafone Group.

In this privacy policy:

Our registered office is Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Midrand, Gauteng, South Africa. We are registered in South Africa with the Companies and Intellectual Properties Registry Office, registration number 1993/003367/07.

Our main switchboard is +44(0)1635 33251 or you can email us at DreamLabTanzania@vodafone.com. 

How to contact us

Your opinion matters to us – if you have any questions about our privacy policy, you can email us at: Askprivacy@vodacom.co.za or you can write to our privacy team at:

The Privacy Office – Legal Affairs
Vodacom (Pty) Ltd
Corporate Park
082 Vodacom Boulevard
Midrand
1685

Personal information we collect about you

In order to enable users to make use of the application features and provide the service through the application, DreamLab Application assigns or collects the below information about users:

When we collect your personal information

We collect your personal information when:

Vodafone will process your personal information based on:

How we use your personal information

We may use your personal information for the following purposes:

We will use your personal information for the following purposes:

How we share your personal information

Vodacom will not share or disclose to third parties any information collected by the application, unless you have agreed to do so or explicitly required by law.

International data transfers

We may need to transfer your personal information to other Vodacom Group companies or service providers beyond the borders of the South Africa in order to achieve the purpose for which the Personal Information was collected and processed, including for processing and storage by our third parties, if you have consented to such cross-border transfer. This kind of data transfer may happen if our servers (i.e. where we store data) or our third parties and service providers that are based outside of South Africa, or if you use our services and products while visiting countries outside the country.

If Vodacom sends your personal information to a country that does not have adequate data protection laws  we will make sure that your information is properly protected. In addition, we will ask the third party to enter into a legal agreement that reflects those standards.

How long we keep your personal information for

The personal information processed in connection with your leader board activity, if you have chosen to link your Apple or Google account, will be deleted as soon as you choose to delink your account.

Vodacom may retain aggregated and statistical reports about use of the DreamLab Application but these reports will not identify you as a user.

Keeping your personal information secure

Vodacom takes technical and organisational security measures as required by law and by industry standards to protect your personal information  from unauthorised access, use or disclosure.  We take steps to ensure that we only use your personal information as described in this privacy notice and to honour the choices that you have made.  We only partner with service providers who contract to provide the same level of information security that you can expect from Vodafone.

In case you need more information on how Vodafone uses your personal information and/or maintains the security of your information, and your rights to access and/or delete the information Vodafone holds, please contact DreamLabSouthAfrica@vodafone.com.

Your rights

At Vodacom, we are committed to processing personal information honestly, ethically, with integrity, and always consistent with applicable laws and our values. Below we set out details on how you can exercise your rights. Please note, under certain circumstances these rights may be limited if we still have lawful grounds to process your personal information. If you have a question or cannot find the answer, please contact our Customer Care.

Right to correct personal information

You have the right to correct information held about you if it’s not accurate. The only personal information we will process will be if you decide to link your Apple or Google account with the app. In order to request a correction or updating your profile, you may contact our customer service team.

Right to access personal information

You have the right to make a request for a copy of the personal information that Vodacom holds about you. The only personal information we will hold is your leader board activity which you will be able to see within the app.

Right to object to use of personal information

You have the right, in certain circumstances, to object to Vodacom processing your personal information.

To opt out of analytics;

For Android users, you can opt out of providing this information via the DreamLab Application Settings.

For iOS users, you can opt out of providing this information via your device Settings.

To opt out of social media logins;

You can also choose to delink your Apple or Google account from the app via the settings for those providers.

To opt out of push notifications;

For iOS users, you can opt in to receive app service related communications (for example, to set yourself a reminder to use the application, or to be updated with research news and discoveries) if you ‘Allow Notifications’ when setting up the DreamLab Application. No personal information is collected by the application for this purpose. You may disable push-notifications via your device Settings (Notifications).

For Android users, you can opt out of app service related communications via the DreamLab Application Settings anytime.

Right to deletion

If you choose to no longer have your personal information that you have linked via your Apple or Google account to the DreamLab app then you can delink your account via the settings for those providers.

How to lodge a complaint

Should you believe that Vodacom has used your personal information contrary to applicable law, you undertake to first attempt to resolve any concerns with Vodacom directly. Kindly click our customer care team. We will do our best to help but if you are still unhappy, you can contact the Privacy Office at askprivacy@vodacom.co.za.  If you are not satisfied with such process, you have the right to lodge a complaint with the Information
Regulator at:

The Information Regulator (South Africa)
33 Hoofd Street
Forum III, 3rd Floor Braampark
P.O Box 31533
Braamfontein, Johannesburg, 2017
Email: inforeg@justice.gov.za

Complaints email: complaints.IR@justice.gov.za

Right to deletion

If you choose to no longer have your personal information that you have linked via your Apple or Google account to the DreamLab app then you can delink your account via the settings for those providers.

Terms and conditions