Together, in Ireland we can help fight COVID-19 while we sleep

How does it work?

Your smartphone is a small but powerful computer. When it's idle – like when you're asleep at night – that power goes untapped. DreamLab puts that power to good use to fast-track cancer research. When you power DreamLab, your phone will receive tiny problems to process and solve, and send the results back to the research team.

How do I start using DreamLab?

DreamLab will automatically start when your phone is plugged in and is at least 80% charged. You can also choose to press ‘Power DreamLab’ at any time.

How do I stop using DreamLab?

To stop using DreamLab, simply unplug your phone or press ‘End Session’ on the DreamLab app. To stop using DreamLab permanently, uninstall the app.

Will it access private information on my phone?

No. DreamLab does not access private information on your phone.

The app requests access to photos and media folders in order to store tiny research problems while they’re being processed and solved by your phone. However, DreamLab will only access the files it’s created in the file directories and won’t access any of your private information or photos. You can read the DreamLab privacy policy in the app settings.

Will it drain my battery?

DreamLab will work automatically when your phone is plugged in and has at least 80% charge. If you choose to use DreamLab when your phone isn’t on charge, then, like any application, it will utilise battery power.

Will DreamLab use data from my mobile plan, or Wi-Fi?

DreamLab needs data to download the research problems from the cloud, and send the results back.

If your phone detects that Wi-Fi is available, then DreamLab will work over Wi-Fi. DreamLab is automatically set to use unlimited Wi-Fi data, but you can change this any time in the app Settings.

If Wi-Fi isn’t available, then DreamLab will work over your mobile network. You can set a monthly data contribution limit (50MB, 250MB or 500MB), and it’ll only continue using data until it reaches that amount. If you don’t want DreamLab to use any mobile data, you can turn mobile data off in the app Settings.

Vodafone customers won’t be charged for any mobile data used by DreamLab in the UK or in our Roam-free destinations [PDF: 668KB]  For roaming outside the UK and the Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting.

Vodafone Pay as you go customers must have credit on their account for DreamLab to work over our network (though it’ll still work over Wi-Fi).

If you aren’t a Vodafone UK customer, you’ll be charged according to your mobile price plan for the data you contribute.

Please note: Vodafone Enterprise customers using a non-Vodafone APN setting (for example, using their organisation’s APN setting or VPN) will be charged according to their mobile price plan.

Please note: DreamLab works on a calendar month, which might not be in sync with your billing cycle. You can see when your DreamLab monthly cycle will restart in the app settings. DreamLab will pause when you reach the monthly data limit that you’ve chosen. At this point, you’ll be given the choice to increase your data contribution or enable Wi-Fi. If you do nothing, DreamLab will simply resume again at the start of the next calendar month.

How do I only use DreamLab over Wi-Fi?

Go to the DreamLab app settings, and set mobile data to 0MB.

How much data will DreamLab use?

I’m travelling abroad. What should I do with DreamLab?

If you use DreamLab when roaming, you won’t be charged for any mobile data used by DreamLab in our Roam-free destinations [PDF: 668KB] For roaming outside the UK and the Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting. In the app Settings, DreamLab is set to ‘off’ by default when roaming on a mobile network.

Please note:  if you have Wi-Fi set to ‘on’ in the app settings, DreamLab will continue to work on Wi-Fi when abroad. To prevent this, you can turn Wi-Fi off in the app Settings.

How does DreamLab help fast-track cancer research?

One thing slowing cancer research is the limited access researchers have to supercomputers to crunch their complex data. DreamLab gives researchers access to a dedicated virtual supercomputer to accelerate research into cancers including breast, pancreatic, ovarian, prostate, lung, brain, sarcoma and melanoma. To find out about the projects that DreamLab currently supports, visit the Project Tab in the app.

How much will it cost me to use DreamLab?

For Vodafone customers, the mobile data to use DreamLab is free in  Ireland and in our Roam-free destinations. For roaming outside the Ireland and the Roam-free destinations, you’ll be charged our standard data roaming charges for the country you’re visiting. Please see https://n.vodafone.ie/roaming.html

Vodafone Pay as you go customers must have credit on their account for DreamLab to work over our network (though it’ll still work over Wi-Fi).

If you’re also contributing to DreamLab over Wi-Fi, you may be charged depending on your home broadband package and usage. If you have Vodafone Home Broadband your data is unlimited, so you don’t need to worry.

If you’re not with Vodafone, you’ll be charged for the data you contribute each month according to the plan you have with your mobile phone or home broadband provider. Just be mindful, DreamLab works on a calendar month, which might not be in sync with your billing cycle. You can see when your DreamLab month will restart in the app Settings.

Please note: Vodafone Enterprise customers using a non-Vodafone APN setting (for example, using their organisation’s APN setting or VPN) will be charged according to their mobile price plan.

I’m with Vodafone. How do I know I’m not being charged for the mobile data DreamLab uses?

For Vodafone Ireland customers, the mobile data to use DreamLab is free in Ireland or in our Roam-free destinations. It won’t even appear on your bill. The data used to solve research problems is sent to a dedicated server that we tag with a unique rating group to ensure that customers are not charged for this data usage. It won’t count towards your monthly data allowance.

Vodafone Pay as you go customers must have credit on their account for DreamLab to work over our network (though it’ll still work over Wi-Fi).

For roaming outside Ireland and the Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting. If you’ve chosen to also donate processing power over Wi-Fi with a usage limit, you’ll be charged according to that usage. If you have Vodafone Home Broadband, your data is unlimited so you don’t need to worry.

Please note: Vodafone Enterprise customers using a non-Vodafone APN setting (for example, using their organisation’s APN setting or VPN) will be charged according to their mobile price plan.

How does it work?

Your smartphone is a small but powerful computer. When it's idle – like when you're asleep at night – that power goes untapped. DreamLab puts that power to good use to fast-track cancer research. When you power DreamLab, your phone will receive tiny problems to process and solve, and send the results back to the research team.

How do I start using DreamLab?

To start DreamLab, press ‘Power DreamLab’ within the app, and place your phone down without pressing the lock or home button. If you press home, open another application, or use your phone, DreamLab will stop. You can start it again by pressing ‘Power DreamLab’. If you have auto lock set up on your phone, it will not be activated while using DreamLab.

DreamLab isn’t able to work in the background on iOS, so we recommend you set a reminder to power DreamLab each night.

Disconnect your phone from charge, or press ‘End Session’. It will also stop if you press home, open another application or use your phone. To stop using DreamLab permanently just uninstall the app.

How do I stop using DreamLab?

Disconnect your phone from charge, or press ‘End Session’. It will also stop if you press home, open another application or use your phone. To stop using DreamLab permanently just uninstall the app.

Will it access private information on my phone?

DreamLab does not access any of your private information. DreamLab uses the processing power of your smart phone to solve research problems and allows you to remain anonymous while doing so.

You can read the DreamLab privacy policy in the app settings.

How much will it cost me to use DreamLab?

For Vodafone customers, the mobile data  to use DreamLab is free in Ireland or in our Roam-free destinations. For roaming outside Ireland and the Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting. Please see https://n.vodafone.ie/roaming.html

Vodafone Pay as you go customers must have credit on their account for DreamLab to work over our network (though it’ll still work over Wi-Fi).

If you’re also contributing to DreamLab over Wi-Fi, you may be charged depending on your home broadband package and usage. If you have Vodafone Home Broadband your data is unlimited, so you don’t need to worry.

For everyone else, you’ll be charged for the data you contribute each month according to the plan you have with your mobile phone or home broadband provider.

Please note: DreamLab works on a calendar month, which might not be in sync with your billing cycle. You can see when your DreamLab month will restart in the app Settings.

Please note: Vodafone Enterprise customers using a non-Vodafone APN setting (for example, using their organisation’s APN setting or VPN) will be charged according to their mobile price plan.

Will it drain my battery?

Like any application, DreamLab will utilise battery power. DreamLab will only work when your device is charging, so your battery will not be drained

Will DreamLab use data from my mobile plan, or Wi-Fi?

DreamLab needs data to download the research problems from the cloud, and send the results back.

If your phone detects that Wi-Fi is available, then DreamLab will work over Wi-Fi. DreamLab is automatically set to use unlimited Wi-Fi data, but you can change this any time in the app settings if you have a limit on your monthly home broadband usage.

You can set a monthly Wi-Fi data contribution limit but you can’t turn off Wi-Fi completely. The minimum Wi-Fi limit is 250MB for iOS.

If Wi-Fi isn’t available, then DreamLab will work over your mobile network. You can set a monthly data contribution limit (50MB, 250MB, 500MB or 1 GB), and it’ll only continue using data until it reaches that amount. If you don’t want DreamLab to use any mobile data, you can turn mobile data off in the app settings.

Vodafone customers won’t be charged for any mobile data used by DreamLab in Ireland or in our roam free destinations. For roaming outside Ireland and the Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting. Please see https://n.vodafone.ie/roaming.html.

Vodafone Pay as you go customers must have credit on their account for DreamLab to work over our network (though it’ll still work over Wi-Fi).

If you aren’t a Vodafone Ireland customer, you’ll be charged according to your mobile price plan for the data you contribute.

Please note: Vodafone Enterprise customers using a non-Vodafone APN setting (for example, using their organisation’s APN setting or VPN) will be charged according to their mobile price plan.

Please note: DreamLab works on a calendar month, which might not be in sync with your billing cycle. You can see when your DreamLab monthly cycle will restart in the app settings. DreamLab will pause when you reach the monthly data limit that you’ve chosen. At this point, you’ll be given the choice to increase your data contribution or enable Wi-Fi. If you do nothing, DreamLab will simply resume again at the start of the next calendar month.

How do I only use DreamLab over Wi-Fi?

Go to the DreamLab app settings, and turn mobile data to 0 MB.

How much data will DreamLab use?

It’s up to you. On your mobile network, you can choose to give up to 50MB, 250MB or 500MB a month. For Wi-Fi, you can choose to give up to 500MB, 1GB or unlimited data each month. You can change how much data you contribute at any time in the DreamLab app settings.

As a guide, 50MB is about the same as uploading 25 photos to social media a month. 500MB is approximately equivalent to streaming a video for 1.5 hours a month. 1GB is similar to streaming a video for 3 hours a month. You can see how much data DreamLab has used and when your month restarts in the app settings.

I’m travelling overseas. What should I do with DreamLab?

If you use DreamLab when roaming, you won’t be charged for any mobile data used by DreamLab in our Roam-free destinations [PDF: 668KB]. For roaming outside the UK and the  Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting. To avoid any charges, simply don’t press ’Power DreamLab’ in DreamLab whilst roaming.

Please note:  if you have Wi-Fi set to ‘on’, DreamLab will continue to work on Wi-Fi when abroad. To prevent this, simply do not press ‘Power DreamLab’ whilst roaming.

How does DreamLab help fast-track cancer research?

One thing slowing cancer research is the limited access researchers have to supercomputers to crunch their complex data. DreamLab gives cancer researchers access to a dedicated virtual supercomputer to accelerate research into cancers including breast, pancreatic, ovarian, prostate, lung, brain, sarcoma and melanoma.  To find out about the projects that DreamLab currently supports, visit the Project Tab in the app.

I’m with Vodafone. How do I know I’m not being charged for the mobile data DreamLab uses?

For Vodafone UK customers, the mobile data to use DreamLab is free on our network. It won’t even appear on your bill. The data used to solve research problems is sent to a dedicated server that’s tagged by us, with a unique rating group by to ensure that customers are not charged for this data usage. It won’t count towards your monthly data allowance.

If you use DreamLab when roaming, you won’t be charged for any mobile data used by DreamLab in the UK or in our Roam-free destinations [PDF: 668KB]. For roaming outside the UK and the Roam-free destinations you’ll be charged our standard data roaming charges for the country you’re visiting.

Vodafone Pay as you go customers must have credit on their account for DreamLab to work over our network (though it’ll still work over Wi-Fi).

If you’ve chosen to also give over Wi-Fi with a usage limit, you’ll be charged according to that usage. If you have Vodafone Home Broadband, your data is unlimited so you don’t need to worry.

Please note: Vodafone Enterprise customers using a non-Vodafone APN setting (for example, using their organisation’s APN setting or VPN) will be charged according to their mobile price plan.

How do I only use DreamLab over my mobile network?

The minimum Wi-Fi limit is 250MB for iOS – you can only set it to a minimum of 250MB. The only way to ensure you’re using DreamLab over mobile network only is not to press Power DreamLab unless you’re connected to a mobile data network

For more FAQs download the PDF [253KB]

This statement explains how Vodafone processes your data for the Dream Lab application, which you can access and download via any app store.

Last updated: 07/10/2020

What is Dream Lab

The DreamLab Smartphone Application (DreamLab Application) is provided to you by Vodafone Ireland (Vodafone).

This Privacy Notice, explains the information that is collected by DreamLab and how it will be used. For further information please contact dataprotection.ie@vodafone.com

Who we are

We are Vodafone Ireland Limited a company incorporated in Ireland with company registration number 326967. We are a member of the Vodafone Group.  If you go to https://www.vodafone.com/about-vodafone/where-we-operate you can find links to our operating page or https://n.vodafone.ie/aboutus.html

In this privacy policy:

Our registered office is Vodafone Ireland Limited, Mountainview, Leopardstown, Dublin 18.  We are registered in Ireland under company number 326967. 

You can email us at dataprotection.ie@vodafone.com

How to contact us

Your opinion matters to us – if you have any questions about our privacy policy, you can email us at: or you can write to our privacy team at: dataprotection.ie@vodafone.com

Data Protection Team
Fourth Floor
Vodafone Ireland Limited
Mountainview
Leopardstown
Dublin 18

Personal information we collect about you

Information we collect about you

In order to enable users to make use of the application features and provide the service through the application, DreamLab Application assigns or collects the below information about users:

When we collect your personal information

We collect your personal information when:

Vodafone will process your personal data based on:

How we use your personal information

We will use your personal information for the following purposes:

How we share your personal information

Vodafone will not share or disclose to third parties any information collected by the application, unless you have agreed to do so or explicitly required by law.

International data transfers

We may need to transfer your information to other Vodafone Group companies or service providers in countries outside the European Economic Area (EEA). The EEA consists of countries in the European Union, Switzerland, Iceland, Liechtenstein and Norway: they are considered to have equivalent laws when it comes to data protection and privacy. This kind of data transfer may happen if our servers (i.e. where we store data) or our suppliers and service providers are based outside the EEA, or if you use our services and products while visiting countries outside this area.

If Vodafone sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer. In addition, if the country is not considered to have laws that are equivalent to EU data protection standards then we will ask the third party to enter into a legal agreement that reflects those standards.

How long we keep your personal information for

The personal information processed in connection with your leader board activity, if you have chosen to link your Apple or Google account, will be deleted as soon as you choose to delink your account.

Vodacom may retain aggregated and statistical reports about use of the DreamLab Application but these reports will not identify you as a user.

Keeping your personal information secure

Vodafone takes technical and organisational security measures as required by law and by industry standards to protect your personal data from unauthorised access, use or disclosure.  We take steps to ensure that we only use your personal information as described in this privacy notice and to honour the choices that you have made.  We only partner with service providers who contract to provide the same level of information security that you can expect from Vodafone.

In case you need more information on how Vodafone uses your personal data and/or maintains the security of your information, and your rights to access and/or delete the information Vodafone holds, please contact dataprotection.ie@vodafone.com

Your rights

Below we set out details on how you can exercise your rights.  If you have a question or cannot find the answer, please contact our Customer Services team.

Right to correct personal data

You have the right to correct information held about you if it’s not accurate. The only personal data we will process will be if you decide to link your Apple or Google account with the app. If that information displayed is not correct then you will need to inform those parties that the data related to those profiles requires updating.

Right to access personal data

You have the right to make a request for a copy of the personal data that Vodafone holds about you. The only personal information we will hold is your leader board activity which you will be able to see within the app.

Right to data portability

You have the right to be able to take with you the personal data you provided to us in certain circumstances. 

Right to object to use of personal data

You have the right, in certain circumstances, to object to Vodafone processing your personal information.

To opt out of analytics;

For Android users, you can opt out of providing this information via the DreamLab Application Settings.For iOS users, you can opt out of providing this information via your device Settings.

To opt out of social media logins;

You can also choose to delink your Apple or Google account from the app via the settings for those providers.

To opt out of push notifications;

For iOS users, you can opt in to receive app service related communications (for example, to set yourself a reminder to use the application, or to be updated with research news and discoveries) if you ‘Allow Notifications’ when setting up the DreamLab Application. No personal data is collected by the application for this purpose. You may disable push-notifications via your device Settings (Notifications).For Android users, you can opt out of app service related communications via the DreamLab Application Settings anytime.

How to lodge a complaint

If you want to contact us about any of your rights or if complain about how we use your information, contact our Customer Services team. We’ll do our best to help but if you’re still unhappy, you can contact www.dataprotection.ie 

Right to erasure

If you choose to no longer have your personal information that you have linked via your Apple or Google account to the DreamLab app then you can delink your account via the settings for those providers.

Terms and conditions