Vodafone Managed Roaming Services
Managed Roaming Services, Tailored to Your Needs
In the fast-paced world of wholesale roaming and global connectivity, meeting customer demands for competitive pricing, expansive coverage, and high-speed connections is a formidable challenge. Navigating the complexities of wholesale trading, footprint management, steering and regulatory compliance, and language barriers while investing in cutting-edge tools to monitor and enhance quality can sometimes feel overwhelming.
We are here to simplify this complexity. Our Managed Roaming Services empower you to optimise your wholesale roaming business by leveraging our extensive global footprint and centralised operations, all the while benefiting from our scale and expertise. We stay ahead of the curve with advanced tools and innovative technologies such as real-time monitoring, 5G, VoLTE, and a suite of value-added services designed to deliver unmatched quality and efficiency.
Whether you need support for specific services or comprehensive management of your roaming operations, our flexible, tailor-made solutions enable you to focus on growing your retail business while we handle the rest.
Ready to transform your roaming business?
What we offer
Gain competitive advantage
Stand out in the market with superior roaming services that leverage our economies of scale and technical expertise
Maximise revenue
Boost your wholesale margins while significantly reducing operational costs through our processes
Access top tier expertise
Benefit from our global experience, diverse teams, and industry-leading knowledge in both technology and wholesale roaming
Optimise your footprint management
Simplify roaming agreements and service openings while improving your coverage
Improve operational visibility and cost effectiveness
Get real-time quality monitoring with proactive incident detection and comprehensive performance benchmarking
Leverage actionable insights
Make better decisions with data-driven advanced dashboards and customer-centric KPIs
Benefit from value added features
Enhance customer experience with Steering of Roaming, Welcome SMS, VoLTE and more
Enjoy top-notch fraud protection
Protect your business with machine learning fraud detection that identifies complex schemes and ensures regulatory compliance
About Managed Roaming Services
Navigate the complexity of wholesale roaming with confidence through our comprehensive Managed Roaming Services. We'll optimise your global connectivity operations, enabling you to focus on strategic growth while we take care of the rest.
Tailored wholesale roaming solutions
From strategic wholesale negotiations and seamless footprint management to advanced quality monitoring and fraud prevention, we deliver expertise across all aspects of your roaming operations.
Let Vodafone manage your roaming, providing all these benefits.
Wholesale Negotiation
optimised management of wholesale deals
Footprint Management
roaming agreements and simplified service openings and testing procedures
Value Added Services
Steering of Roaming, Welcome SMS, Virtual Home Environment, VoLTE Roaming Interworking, Free Divert to Voicemail
Quality Monitoring
probe testing and performance benchmarking
Real time Monitoring
advanced real-time quality monitoring, including proactive incident detection, fast troubleshooting and data analytics
IPX, Signalling and GRX
IPX connectivity, SS7 / Diameter, GRX capacity
Machine Learning Fraud Management
detection of complex fraud and awareness of new fraud schemes
FCH / DCH
data and financial clearing
Data Analytics
advanced dashboard and reporting for customer-centric KPIs and silent roamer analytics
Real Time Monitoring (RTM): Empowering Roaming Excellence
Managing the intricate infrastructure required to support seamless roaming is a challenge, especially without a centralised tool to derive actionable insights and address customer and operator issues proactively. Recognising this need, we developed our own Real-Time Monitoring (RTM) platform a solution designed by operators, for operators.
RTM stands out with its adaptability, scalability, and flexibility. It is capable of processing an impressive 35 billion network events daily. This cutting-edge platform provides complete visibility into your customers roaming experience, enabling you to identify and resolve issues in near real-time. By detecting incidents within 5 minutes and reducing resolution times from days to mere hours, RTM delivers a superior experience for roamers.
Beyond operational benefits, RTM empowers business teams with visual, holistic reporting capabilities that drive informed decision-making. These insights help transform silent roamers into active users, boost customer retention with personalised offers, and enhance satisfaction by preventing bill shock with tailored solutions. Additionally, RTM streamlines operations through automation and optimises roaming steering to maximise performance and profitability.
Why choose Vodafone?
- Vodafone is a leader in providing a global roaming footprint in 4G and 5G.
- We'll improve your footprint and coverage with a minimum of 2 networks per destination.
- We'll create value for you through scale and centralisation.
- We can deliver operational cost savings of up to 30%, based on benchmarks observed across our existing customer relationships.
- We can help you achieve up to 20% improvement in wholesale margins, based on insights from our existing customer base.
- Our diverse team will support you with extensive industry expertise and global experience.
- We always adopt the latest technological advancements, such as blockchain, machine learning and cloudification, to enhance our roaming platforms and tools.
- Our deep expertise in retail roaming gained through supporting Vodafone markets and partner networks translates into valuable wholesale know-how.
- We can help you achieve savings of 20-40% through enhanced quality monitoring.
- Our quality tools enable rapid incident detection and alarming within 5 minutes.
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