Listen: How Generative AI is shaping the customer experience

In this episode of We Are Vodafone, we’re exploring how generative AI is ushering in a new era of customer experiences.

AI can be a powerful sidekick, and in this episode, we dig into how Vodafone is currently deploying this technology, as well as how future developments will support seamless customer experiences, improve work safety and more.

We’re joined by Ahmed El Sayed, UK IT and Digital Engineering Director, and Beverley Bartlett, Head of Digital Care to see where generative AI will be taking us.

Disclaimer:

This podcast today is provided for informational purposes only, through a discussion on the subject of technology and its power to change, which is neither a legal interpretation nor a statement of Vodafone policy. Reference to any specific product, service or entity does not constitute an endorsement or recommendation by Vodafone. The views and content expressed by the guests and/or presenter are their own and their appearance on the episode does not, unless otherwise stated, imply an endorsement of them or any entity they represent. Views and opinions expressed in this discussion by Vodafone employees, during this episode, are those of the employees and do not necessarily reflect the view of Vodafone or any of its officials.

Listen to We Are Vodafone – Episode 13