Contact us
Meet Kay, our new supplier chatbot. Kay can help you on a variety of topics around invoicing and payments. Click the chat icon on the right of this page to start your conversation.
Please note Kay is only available for Vodafone Limited at the moment – so she won’t be able to answer questions relating to our other Group companies for the time being.
e-Invoicing
Our Taulia eInvoicing solution enables you to submit invoices electronically in real time, track their progress, and request early payment via Supply Chain Financing.
If you’d like to know more, or to enrol please get in touch with us via the Supplier Digital Portal.
If you need any help or support with using Taulia, please visit our support pages:
https://support.taulia.com/?b=&l=en_US
Invoices
The easiest and quickest way to send your invoices to Vodafone Ltd. is to use our eInvoicing solution, Taulia. Click on the eInvoicing tab for more information. If you’re unable to use Taulia, please make sure that:
- Your invoices and credit notes are addressed to Vodafone Ltd, The Connection, Newbury, Berkshire RG14 2FN and, where applicable, clearly quote a valid purchase order number
- That you email them to us, as a pdf attachment, using invoices.uk@vodafone.com – please use one attachment per invoice, and please note that this email address can’t be used for queries/correspondence
VGSL & VSSL External Workforce Privacy Statement
In accordance with GDPR requirements, Supplier shall ensure all personnel provided to Vodafone Group Services Limited (VGSL) and Vodafone Sales and Services Limited (VSSL) to deliver services as outlined in a relevant Services Agreement, are provided with the Privacy Statement as set out in External Workforce Privacy Statement if they have access to Vodafone systems, corporate network, premises, or share their personal or role information (such as name, address, personal email address, telephone number, emergency contact details, proof of identity, identification number, role title, job description) with Vodafone . The VGSL/VSSL Privacy Statement shall be provided to allocated personnel prior to the commencement of the Services and be made available on request. Upon VGSL/VSSL request, the supplier shall provide evidence to demonstrate compliance with the requirement.
A note on the information we hold about you...
We take looking after your data seriously but we need your help to ensure its correct and up to date. If you change your bank details let Kay know and she’ll help you to contact the right team.
Please note conversations with Kay may be recorded for training and quality purposes. For more information on how we handle your personal data please visit our privacy policy at vodafone.co.uk/privacy.