Protecting data

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Our privacy promise 

Millions of people communicate and share information over our networks, enabling them to connect, innovate and prosper. We believe that everyone has a right to privacy wherever they live in the world.

Our privacy management policy is based on the European Union General Data Protection Regulation (GDPR), which is applied to all Vodafone markets globally to ensure the highest level of commitment to our customers’ privacy.

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Protecting our networks and systems

As a provider of critical national infrastructure and connectivity that is relied upon by millions of customers, we prioritise cyber and information security across everything we do.

Our customers use our products and services because of our next-generation connectivity but also because they trust that their information is secure. The telecommunications industry is faced with a unique set of risks as we provide connectivity services and handle private communication data. 

Our operating model is designed based on this knowledge and focused on how we prevent, detect and respond to attacks to minimise the impact.

Our policy establishes a framework within which local data protection and privacy laws are respected and sets a baseline for those markets where there are no equivalent legal requirements.

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Privacy centre

Privacy centre

We respect the privacy preferences of our customers and help improve society through the responsible use of data.

Cyber security

Cyber security

As a provider of critical national infrastructure and connectivity that is relied upon by millions of customers, we prioritise cyber and information security across everything we do.

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