MISSION
People
We want everyone to fully benefit from the digital society, regardless of who they are or where they live.
Digital inclusion
We are implementing new technology to roll out our network to rural locations and increase access to smartphones in our markets.
Communities
We provide relevant products and services to address societal challenges such as gender equality, financial inclusion and digital skills, increasing productivity and enabling small businesses to thrive.
Vulnerable communities
We provide connectivity and services to refugees, those experiencing abuse or poverty, and after natural disasters.
Planet
We are reducing our environmental impact and helping society decarbonise.
Energy and Climate
We are working together with others towards net zero emissions across the telco industry value chain by 2040.
Low carbon transition
We support our business customers to reduce their own carbon emissions by offering digital solutions to reduce waste, increase energy efficiency and optimise operations.
Circular economy
We are driving action to reduce electronic waste from our network and the devices we sell.
Trust
Maintaining trust with our customers, employees, suppliers and the societies we serve is key to our business.
- Customers trust us with their data and maintaining this trust is critical.
- We create a safe and inclusive environment for our colleagues.
- We are committed to ensuring that our business operates ethically, lawfully and with integrity.
- We collaborate with our suppliers to promote sustainable and responsible business practices, throughout our entire value chain.
Materiality assessment
We approached the materiality assessment as an extension of our ongoing work; consolidating impacts, risks and opportunities already recognised across our operations through a structured process. We continue to strengthen our approach to ESG, driving alignment with commercial strategies and developing strong governance throughout the organisation in preparation for future reporting under the Corporate Sustainability Reporting Directive (‘CSRD’) and UK Sustainability Reporting Standards (‘UK SRS’). Our reporting is prepared using a reporting boundary for our own operations consistent with our financial statements. In addition, we include information on material value chain components.
To read more about our approach to materiality and ESG reporting please see our Annual Report.
Governance
ESG is integral to our operations, reinforced by our ESG governance framework. We continue to enhance this framework to drive the effective delivery of our ESG initiatives while meeting evolving regulatory and reporting requirements. Our ESG governance model embeds environmental, social and governance considerations into our day-to-day management, while maintaining Board oversight. Our ESG governance model complements our broader governance structure, which facilitates effective decision-making and supports strategy delivery.
To read more about our ESG governance framework please see our Annual Report.
Our impact by country
We embed our ESG pillars and goals everywhere we operate around the world. Find out how Vodafone's local markets are working towards our goals by clicking on a country.
OUR IMPACT
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Advancing the SDGs through Digital Transformation
The United Nations’ Sustainable Development Goals ('SDGs') are a global call to action - but progress is at risk. Climate change, conflict, and economic disparity threaten to reverse gains. Digital connectivity and technology are powerful tools to bridge these gaps, creating opportunities for education, employment, and sustainable growth.
At Vodafone, we are using our technology, services, and partnerships to accelerate progress towards the SDGs.
Partnering for scale and impact
Achieving the SDGs requires collaboration. Vodafone partners with governments, businesses, and NGOs to develop scalable, high-impact solutions. Initiatives like the UN International Telecommunications Union's Partner2Connect to encourage a more circular economy for mobile devices highlights our support for sustainable innovation.
Vodafone is a founding member of the International Telecommunication Union's (ITU) Partner2Connect Digital Coalition (P2C), a multi-stakeholder alliance launched in September 2021. P2C aims to bridge the digital divide and accelerate progress toward the United Nations' Sustainable Development Goals around ('SDGs') by fostering meaningful connectivity and digital transformation.
