Getting online is a vital part of everyday life. It is the key to unlocking the opportunities of the digital world. But 2.6 billion people are still unconnected, and many others need help to access the benefits of digital.
Globally, 38% of the world’s population (3 billion people) are not using mobile internet despite living in areas with mobile broadband coverage. The digital usage gap remains almost eight times the size of the coverage gap.
We recognise that we cannot solve this issue by ourselves and work closely with the UN and industry partners to create solutions.
There are many barriers preventing the use of mobile broadband, including lack of awareness, low digital skills and the prohibitive upfront cost of smartphones.
Given that smartphones are increasingly the main gateway to digital services, we are increasing smartphone access by lowering the cost of devices through initiatives such as our Easy2Own payment plan in South Africa and our everyone.connected campaign in the UK.
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